Frequently Asked Questions
Call Catt on 250-618-0510 anytime to place an order over the phone, if you don’t want to pay online. We can also meet and you can write a check, or e-transfer. If you have questions, don’t hesitate to call as well!
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Yes, as long as you live within 10 or so kms of downtown Qualicum Beach or Parksville.
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Usually 7-10 days. Depending on shipping, customs and other variables. We order the items after we’ve sold them, rather than carrying inventory.
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Refunds are available on eligible purchases, unused, undamaged condition only when we can get a refund and return through our supplier. Once this refund is approved, we’ll refund you - minus the $125 included service fee. If the supplier doesn’t approve the return, we are unable to refund you for any reason.
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Absolutely. Call Catt on 250-618-0510 to order, choose color if you’re buying the weight set, and coordinate delivery and setup times. Even if you order online and pay by credit card, we’ll need to chat anyway.
